Your privacy
Privacy policy
Last updated November 13, 2026
What we collect, how we use it, who we share it with, and the choices you have.
This policy applies to freehomeservicesquote.com and to calls, texts and emails with Free Home Services Quote (we, us).
What we do
We are a free matching service. Homeowners tell us about a home improvement project, and we connect them with independent contractors in our network who serve their area. Contractors pay us for these connections. We are not a contractor.
Information we collect
- What you give us: name, email, phone number, street address, ZIP code, details about your project and your home, whether you own the home, and your contact consent.
- From your device: IP address, browser and device type, pages you visit, the ad or link that brought you here (such as UTM tags or click IDs), and cookie or pixel data.
- From calls and texts: recordings, transcripts and notes from calls and texts with us or our automated and AI assistants, which we use to confirm your request. We tell you at the start of a call if it is recorded.
- From contractors: whether they reached you and the status of your project.
How we use it
- To match you with contractors for your project and send your request to them.
- To call, text and email you about your request, including with automated technology and artificial or AI voices, as you consented.
- To confirm details, prevent fraud and duplicate requests, and keep records of your consent.
- To run, measure and improve our website and advertising.
- To follow the law and protect our rights.
Who we share it with
- Contractors and lead partners. We share your contact and project details with up to three home improvement companies that serve your area, listed on our partners page. Because they pay us, this may be a sale of personal information under California law.
- Service providers that help us run the business, such as website hosting, CRM, phone, text and email, AI calling and scheduling. They may only use your information to provide services to us.
- Advertising partners such as Google and Meta, through cookies and pixels, to measure and show ads. This may be sharing for cross-context behavioral advertising under California law.
- Legal and safety: when the law requires it, to protect people, property or our rights, or as part of a merger or sale of our business.
Your choices
- Calls and texts: reply STOP to any text, tell any caller to stop, or email us. You can take back your consent at any time, in any reasonable way.
- Do Not Sell or Share: use our Do Not Sell or Share My Personal Information page. We also treat a Global Privacy Control signal from your browser as a request to opt out for that browser.
- Cookies: you can block or delete cookies in your browser settings.
Your California privacy rights
If you live in California, you have the right to know what personal information we collect, use, disclose, sell and share; to delete it; to correct it; and to opt out of its sale or sharing. We do not use or disclose sensitive personal information for purposes that require a right to limit. We will not discriminate against you for using these rights.
In the past 12 months we collected the categories described above: identifiers and contact details, property and project details, internet and device activity, approximate location from your ZIP code and address, and call recordings. We sold or shared identifiers, contact details and project details with home improvement contractors and companies that buy home improvement leads, and shared internet activity with advertising partners.
To make a request, use our privacy request form or email privacy@freehomeservicesquote.com. We verify requests by matching the information you give us with what we have. You may use an authorized agent with your signed permission. We respond within the time the law requires.
How long we keep it
We keep request and consent records as long as we need them to provide the service and to meet legal and record-keeping duties, generally up to five years, and then delete or de-identify them.
Security
We use reasonable safeguards to protect your information. No system is perfectly secure.
Children
Our service is for adults 18 and older. We do not knowingly collect information from anyone under 18, and we do not sell or share the information of consumers under 16.
Changes
We will post any changes here and update the date at the top.
Contact us
Email privacy@freehomeservicesquote.com.